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Visitor research and sustainable development

A pilot project with heritage sites

KÖME launched a collaboration with the Germany-based office KON-TIKI Interpretive Planning and Evaluation and the Budapest Business School. The project, running between 2017 December and 2019 May aimed at creating simply deployable tools to measure and evaluate the visitor situation at given heritage sites. The project is also meant as a step to highlight the importance of visitor studies from the point of view of the sustainability of institutions.

The project put a focus on the situation of visitor research on heritage sites and leisure time institutions. We conducted dozens of visitor surveys and developped easily useable methodological tools for each involved site.

We are happy that this work gave us an opportunity to build up a long-term relationship with the Budapest Business School and the involved 3 partner sites (Skanzen in Szentendre, the Hungarian Museum of Trade and Tourism in Budapest and the Budakeszi Wildlife Park).

The collaboration was closed with a forum on visitor studies at the Budapest Business School in February 2019.
The results of the forum were published in KÖME’s publication “Value your visitor” (in Hungarian) >> see here.

The work was supported by the Deutsche Bundesstiftung Umwelt / DBU.

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Participating KÖME members:

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